Blog
// Project Management · Delivery
Why Your Vietnamese Vendor Keeps Missing Delivery Dates
Late deliveries rarely come from one single cause. Finding the right root cause is one thing. Solving it — from a desk overseas — is another.
Sending a strongly worded email produces a new promised date. That date also gets missed. Because the root causes are still there, untouched on the factory floor.
// The three failure modes
Why Deliveries Go Wrong in Vietnam
Inventory & production planning breakdown
Capacity overload at peak season
Tier 2 / 3 supplier disruptions
// Why on-site presence matters
The difference being there makes
Creates real urgency. A factory manager who receives an email can deprioritise it. A Lekker manager standing on the production floor cannot be ignored.
Surfaces the real problem faster. In person, root cause takes minutes to identify. Remotely, it takes weeks of managed messaging.
Enables direct escalation. We speak to the factory director — not the sales contact who manages the client relationship — to get production scheduling actually moved.
// How we recover deliveries
On-Site Recovery Process
Day 1 · Factory floor assessment
Map current status. Speak directly with production manager and planning team.
Day 1–2 · Root cause identification
Establish which failure mode is driving the delay. Request production and material records.
Day 2–3 · Recovery plan
Agree realistic revised timeline with factory management. Document and sign off.
Ongoing · Verification visits
Return on-site to verify execution. Report to client until delivery is confirmed.